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Showing posts from May, 2020

Success of 72 months of BJP

The pandemic has changed the manner in which we interact  with people on the success of NDA government.So we use virtual technology  for showing the success of NDA's government. On may 30 Narendra Modi will complete six years since his team as prime minister began in 2014. The past 72 months shows evidence for prime minister Modi  desire to development for all citizens of India specially sc/st OBC class. There are many programmes /schemes central government implement for the development of Indian people.These programmes are as below. Ayushman Bharat yojana also known the pradhan mantri arogya yojana schemes.It was launched on 25sep 2018 .It provides free coverage of UP to Rs 5 lakh per family per years at any government or even empanelled private hospital all over India for secondary and tertiary medical facilities. Treatment worth over Rs 13,400 crore has been provide to 1 crore  beneficiaries in the last 20 months . It also provides free treatment and testing for c...

Characteristics of services: -

The characteristics of the services differentiate the services from the tangible goods . 1. Intangibility-Services are intangible and therefore cannot be touched, handled, smelt or tested  (physical senses) .This is because service itself is an activity . A services however, can be experienced . A service also gives a certain amount of satisfaction to the consumer. On account of the intangibility, there is no ownership created in case of services. A service can only be generated and used and can never be owned. 2. Heterogeneity/ Variability- Given the very nature of services, each service is offering is unique and can not be exactly repeated even by the same service provider while product can be mass produced and be homogenous the same is not true of services. e.g. All buyers of a particular  at Mc Donalds are almost identical . However, the same  is not true of the  of the service rendered by the same counter staff consecutively to two customers.  3. ...

Role of Service Management.

Definition of Service Management There are several parts of economy.These parts are business,trade,production,service,import,export and so on.Among all service is also an important part of economy that generates employment and satisfied billion of people so service marketing is very important in 21st century.           Any activity or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything .       In other words we can say that a service is an act, deed ,performance or rendering offer to one person to another. The American Marketing Association defines service in 1960   "Activities,benefits and satisfaction which are offered for sale or are provided in connection with the sale of goods.'' Example -Srevices are action such as provide education ,haircuts,medical check-up,car repair and any other maintenance work etc.  Service constitute a very significan...

Concept of Business

Business is a universal activity.It presents at every corner of the world.There are a number of Concept of Business.According to my concept any activities that is performed to earn money at present or in future this activity is called Business. Nature of Business 1.It is an economic activity. 2.It is a formal activity. 3.It is a legal activity. 4.It is purposeful activity. 5.It is a positive activity. 6.It is a universal activity. 7.It is a continuous activity 8.It is a social activity. 9.It follows the rules regulation of govenrment. 10.It is a dynamic activity.